The WinIgnite Model
Service Excellence
Expectations are higher than ever and the speed of business in a digital world makes it difficult to focus on the essential. WinIgnite has defined an efficiency model that addresses in this context the four steps of service excellence improvement: Grow, Connect, Achieve and Impact. Learn more
Client satisfaction
Your business needs to remain vigilant on its practices to satisfy clients in a broadening digital competition. WinIgnite has defined an interaction model that addresses in this context the four steps of client relationship building: Show care, Empathise, Add value and Build trust. Learn more
Being good in some parts of the model is not enough. Providing training to people who rely on poor systems will not work. Changing organisations without proper coaching for leaders is doomed to fail.
If your aim is service excellence and client satisfaction, you need to take all aspects of performance into consideration.
The greatest achievement of the WinIgnite Model is focus : the selection of those key elements that need your attention and the definition of the best possible ways to improve in them. No waste of time or money : learn more about our approach to get you to service excellence and client satisfaction in the most cost-efficient way.
WinIgnite Model and Approach
Explore all the reasons why we know we can help you
Service Excellence
Client Satisfaction
Approach
