Improve Service Excellence

PEOPLE - SYSTEMS - PROCESSES - TOOLS
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Increase Client Satisfaction

PERFORMANCE - RESULTS - COLLABORATION - TRUST
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Disrupting the Construction Industry with LEAN BUILDERS

Construction companies are facing new challenges everyday : fiercer competition, more demanding clients, price pressure… and growing scarcity of competent resources. You have gathered around you the best people you could find.

We can help you make the best of that team.

For the IT department to be an engine of digital transformation, it likely needs to transform itself first: leaner operations, more efficient processes, modern tooling… and a more service-oriented workforce.

Visit our Lean Builders web site to know more.

275H
Improve project performance as ERP integrator
Discover the causes for operational under-performance. Implement new processes and implement an innovative platform for sales, project managers and supporting teams.
Result > First operational benefits visible within the year.
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Better change management for the IT department
Identify the causes for business dissatisfaction with IT. Implement new processes and tools. Coach department leads and shadow IT project managers.
Result > Increased positive response of the business as from pilot project.
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Sharpen client-centricity
Assess inputs from management and stakeholders. Implement new organisation. Coach department leads, shadow managers and train all consultants.
Result > Targets achieved in employee and client satisfaction surveys.

Optimising the performance of your Organisation

By improving the efficiency of your people first, then of your systems, processes and tools

Training

Communication

Shadowing

Awareness

Coaching

Staffing

Consulting

Projects

To bring value as a Construction, Engineering or IT Organisation in this new digital reality, that is to innovate, sell or deliver, you only have 4 things you can work with as a leader: people, systems, processes and tools. And the people aspect is – as could be expected – the most important. That is why we at WinIgnite, have created the right services for your organisation. Learn more

A unique combination in Digital Transformation

To secure service excellence and client satisfaction

Our consultants have a proven track record in digital transformation leadership. They follow a robust approach and methodology that is tailored to the needs and constraints of Digital Transformation. Mixed with inspirational people skills, this is the unique combination you need to support you in your role as a leader.

Get introduced to the
WinIgnite Approach

FOR FREE


  • Assess your needs
  • Plan the programs
  • Improve service excellence
  • Maintain client satisfaction
  • Get results from day one

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    A Word from the Founders

    Careers dedicated to service excellence and client satisfaction

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    Peter Janssens

    "After decades in sales and leadership, I came to the conclusion that what separates the great companies from the rest is their ability to build a trusting environment by connecting all stakeholders at the deepest levels."
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    Jean-Paul Delmeire

    "Digital transformation is a buzz word sometimes hiding the necessity to remember that age-old principles of professional effectiveness, delivery excellence and client satisfaction still have to be applied to new environments."

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